Leads that go cold in minutes
Someone ringing about a listing is ringing three other agents too. If nobody answers while your negotiators are out on viewings, the lead goes to the first agent who picks up.
AI voice agent for estate agents and developers
An AI voice agent for estate agents that answers every call from the property portals and your listings straight away, answers questions about the property, qualifies the caller and leaves the viewing request in your CRM, even when a hundred calls come in at once.
Where an estate agency loses leads today
Peaks when a development launches
A new-build launch or a featured listing brings dozens of calls in a few hours. No branch has the staff to absorb them without dropping the rest of the work.
Negotiators screening time-wasters
A good share of calls are questions the listing already answers, or callers who can’t afford the property. Your negotiators’ time goes on filtering rather than closing.
What the voice agent does in your agency
The AI voice agent knows your listings from your website and whatever you connect via webhook, and handles every call the way your best negotiator would in a first conversation.
In estate agency, speed of response decides who wins the instruction: a buyer who rings about a property usually contacts several agents the same day, and the first one to deal with them well gets the viewing. An AI voice agent for estate agents answers instantly across all your branches at once, asks the qualifying questions you set and hands your negotiators only callers with a budget, a timescale and a viewing requested. And because every call is transcribed, you can see which properties and which portals generate real demand.
Answers on every property
Price, size, bedrooms, service charge or whether it’s still available, using the details from your listings. Connected to your CRM via webhook, it checks the property’s real status during the call.
Qualifies the caller
Buying or renting, budget, mortgage in principle, timescale and area. You decide the questions, and the lead reaches your CRM with the full profile.
Books viewings
It takes the time slot that suits the caller and, with your diary connected, offers free slots with the negotiator for that area.
Calls your leads back
Over your SIP trunk it can return missed calls, follow up portal enquiry forms or confirm next-day viewings.
What a call sounds like
The property, price and times in this example are illustrative: the agent answers with the details from your own listings.
How to get started
- Create the agent from your website and connect your CRM or your listings via webhook.
- Set the qualifying questions and which negotiator covers each area or type of transaction.
- Assign it the numbers on your listings and portals, or register it as an extension on each branch’s phone system.
CallerHi, I’m ringing about the three-bedroom flat on Station Road that I saw on the portal.
AgentHello. Yes, it’s still available: 95 square metres, third floor with a lift, at £425,000. Are you looking to buy to live in or as an investment?
CallerTo live in. Are pets allowed in the building?
AgentYes, there are no restrictions on pets. Have you already got a mortgage agreed in principle, or would you like us to put you in touch with our mortgage adviser?
CallerI’ve got one agreed. Could I see it this week?
AgentOf course. I can offer Thursday at six or Saturday at eleven. Which suits you better? And could I take your name so I can book the viewing in it?
Frequently asked questions
Can it answer calls for all of my branches?
Yes. You can have one agent per branch or per brand, each with its own number, listings and negotiators, and see everyone’s calls from the same dashboard.
How does it know which properties are available?
If you connect your CRM or listings via webhook, it checks them in real time. If not, it uses the information on your website and any documents you give it.
What if the caller wants to speak to a negotiator?
It transfers the call to the right negotiator or branch with the case summarised, or logs a call-back request if nobody is available.
Does it work for new-build developers?
Yes, and that’s where it shows most: every launch creates a spike of calls that the agent absorbs without any waiting lists.
Other industries
Try it with your own operation
We build an agent from your website in a couple of minutes, so you can hear it answering your calls.
Create my free agent